Im not sure where to post this so if mods want to move it please do.
I need advice from anyone who has been to a london game before.

If anyone has used the thomson sport package before, do we receive the gameday travel passes in the post before the event? are the representatives at the various hotels all gameday in order for us to pick up the game tickets? im trying to book flights and get things sorted, but i dont want to book a flight too late to pick up my tickets.

Any advice would be appreciated.